How often should a Heating/AC condensation pump turn on?

asked:


I had a new heating and air conditioning system installed over the summer. Part of the installation included a new condensation pump. Feeding into it is the runoff from the furnace as well as the humidifier. Every time the furnace is on, the pump will turn on once every or minute or so. It’ll stay on for 2-3 seconds and then turn off. The pump is very loud and can be heard throughout the house (it’s in the basement). I checked the reservoir in the pump and the water barely dips when the pump turns on. It is definitely pumping water out (checked with food coloring), but is it normal to be turning on this often?

air conditioning installation